A solid relationship starts with a solid base. The same is true for the tenant-landlord relationship, especially now, when the impacts of Covid-19 and the rental moratorium may have placed added pressures on both parties.
Below are some tips from a recent Forbes article, "15 Proactive Steps Every Landlord Should Take for Good Tenant Relationships":
- Humanize your relationship
- Don't treat tenants like employees
- Treat all residents with the same respect
- Drop in on your tenants when appropriate
- Make an effort to build healthy relationships
- Be clear on goals and expectations
- Offer a touchless experience
- Be accessible and attentive
- Actively listen to feedback
- Host events for tenants
- Address issues immediately
- Provide extra touches throughout the year
- Be transparent
- Communicate effectively
- Engage with tenants before problems arise
Click here to read the full article.
